77qq Terms & Conditions — Complete Platform Usage Rules

These terms and conditions constitute a legal agreement between the 77qq platform and its users. By accessing the 77qq website or app, opening an account, or using any service, you automatically agree to be bound by these terms.

77qq's Terms & Conditions may be updated from time to time. Any changes will be notified via a notice on the platform. Continued use of the platform following an update constitutes acceptance of the revised Terms. Please check this page regularly.

77qq is strictly for adults aged 18 and above. If you are under 18, please leave this platform immediately. Minors are not permitted to hold or use an account under any circumstances.

To register for an account on 77qq, the following conditions must be met:

• You must be at least 18 years old, and 77qq reserves the right to verify this.
• Each person may operate only one account. If multiple accounts are found, all of them will be suspended.
• All information provided at registration must be accurate, complete, and up to date.
• Residents of countries where online gaming is legally prohibited are not permitted to use 77qq.
• Accounts must not be operated on behalf of, or using funds belonging to, any third party.

After registration, 77qq may request KYC (Know Your Customer) verification at any time. You may be required to submit a copy of your National ID, passport, or driving licence. Withdrawal access may be restricted until KYC verification is complete.

You are solely responsible for the security of your 77qq account. Please keep the following in mind:

• Use a strong password — at least 8 characters, combining uppercase letters, lowercase letters, numbers, and special characters.
• Never share your login credentials with anyone — including 77qq staff.
• Keep two-factor authentication (2FA) enabled — it significantly strengthens your account security.
• If you notice any unauthorised access or suspicious activity, contact 77qq support immediately.
• If you log in from a public or shared device, always log out at the end of your session.

77qq is not responsible for unauthorized access to your account unless it is proven to have resulted from a fault in our systems. Keeping your account secure is entirely your responsibility.

77qq supports all popular payment methods in Bangladesh. Terms & Conditions for deposits:

• Deposits can be made via bKash, Nagad, Rocket, bank transfer, and other approved payment methods.
• Only use payment methods registered in your own name. Third-party payment methods are strictly prohibited.
• Minimum deposit amounts and method-specific limits are displayed separately on the platform.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• 77qq does not impose any additional charges on deposits; however, fees from your payment provider may apply.

77qq may request verification for suspicious or unusual deposit transactions. We remain vigilant at all times to prevent money laundering and fraudulent activity.

The following terms and conditions apply when withdrawing winnings from 77qq:

• KYC verification must be completed before submitting a withdrawal request.
• Withdrawals must be made using the same method as the original deposit. Withdrawals via a different method are permitted only in exceptional circumstances.
• Withdrawals to bKash and Nagad are typically processed within 15–30 minutes.
• Bank transfers may take 1–2 business days to process.
• Winnings derived from a bonus cannot be withdrawn until the associated wagering requirements have been met.
• Withdrawals above a certain threshold may require additional verification.

If fraudulent activity is suspected, 77qq may temporarily place a hold on withdrawals while an investigation is conducted. If cleared, the withdrawal will be processed.

Please read the following terms carefully before using any 77qq bonus or promotional offer:

• Each bonus carries specific wagering requirements that must be fulfilled before a withdrawal can be made.
• The welcome bonus applies to first-time depositors only.
• If multiple accounts claim bonuses from the same IP address, device, or payment method, all associated bonuses will be voided.
• Bonus offers are time-limited. If the required conditions are not met within the specified period, the bonus will be forfeited.
• Any attempt to abuse bonuses may result in account suspension.
• 77qq reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following general rules apply to all betting and gaming activity on 77qq:

• Once a bet is confirmed, it cannot be changed or cancelled, except in specific circumstances.
• If incorrect odds are displayed due to a technical error, 77qq reserves the right to void the affected bet.
• In Sports Betting, live odds changing after a match has started is normal and does not affect any bets already placed.
• If a match or event is cancelled, bets are generally refunded, though sport-specific rules may apply.
• Casino games use an RNG (Random Number Generator) that is independently audited by a third party.

In the event of any betting dispute, 77qq's decision is final. That said, we review all complaints fairly and strive to reach a just resolution.

The following activities are strictly prohibited on 77qq and will result in permanent account closure:

• Creating multiple accounts to claim bonus benefits.
• Attempting to hack, crack, or gain unauthorized access to the platform's software or systems.
• Using bots, scripts, or automated software for gaming or betting.
• Using the platform for money laundering or any form of illegal financial activity.
• Harassing, intimidating, or abusing other users.
• Attempting to fix matches or manipulate the outcome of any event.
• Depositing via third-party payment methods or credit cards.

77qq supports entertainment, not addiction. We firmly believe gaming is a form of recreation, not a source of income. To that end, we provide the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break from the platform for a set period of time.
• Self-Exclusion: Temporarily suspend your account if you need an extended break.
• Reality Check: Review your play time and spending summaries regularly.

If you or someone you know may be struggling with a gaming addiction, please contact 77qq Support immediately. We'll help connect you with professional assistance. To learn more about responsible gaming, visit our Responsible Gambling View page.

77qq may temporarily suspend or permanently close an account under the following circumstances:

• Any violation of these Terms and Conditions.
• Evidence of fraudulent or suspicious activity.
• Providing false or fraudulent information during KYC verification.
• Accounts that have been inactive for an extended period (typically 12 months).
• A court order or directive from a law enforcement agency.
• Self-exclusion at the user's own request.

Upon account closure, any valid balance will be returned. However, if fraud is established, the balance may be forfeited. You can also request account closure at any time by emailing support@77qq.ws.

77qq is not liable for the following:

• Loss of a game or bet due to internet disconnection or technical issues.
• Losses caused by faults in third-party software or game providers.
• Unauthorised access to an account due to the user's own negligence.
• Force majeure — service interruptions caused by natural disasters, cyberattacks, government directives, or similar events.
• Financial losses from gaming. Gaming always carries risk — only play with what you can afford to lose.

77qq is committed to delivering the highest quality of service. That said, technical issues may occasionally cause disruptions. When they do, we work to resolve them as quickly as possible.

77qq reserves the right to update these Terms & Conditions at any time. When changes are made:

• Notice will be provided via email or on the platform prior to any significant changes.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms.

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Email: support@77qq.ws
• Live Chat: 24/7 support is available in Bengali.